Privacy policy

This policy explains what information Keelstore collects, how we use it, and the choices you have. It applies to our website and services.

Information we collect

We collect the account details you provide (name, email, organization), billing information processed by our payment provider, and operational data needed to run the service — request logs, usage metrics and diagnostic events. We do not inspect the contents of the objects you store.

How we use information

• To provide, maintain and secure the service
• To meter usage and process billing
• To notify you about incidents, changes and support requests
• To detect abuse and protect the platform

Data retention

Operational logs are retained for 30 days. Object data and versions are retained according to your plan and settings. When you delete your account, we remove your data within 30 days, except where we must keep records to meet legal obligations.

Sharing

We don't sell personal data. We share information only with processors that help us run the service (hosting, payments, email) under contract, or when required by law.

Your rights

Depending on your location, you may request access to, correction of, or deletion of your personal data. Contact us to make a request.

Security

Data is encrypted in transit and at rest. Access to production systems is limited and audited. No system is perfectly secure, but we work continuously to protect your data.

Contact

Questions about this policy? Reach us via the contact page.